This article is for platform engineers, data engineers, security architects, and AI application teams building enterprise agents that retrieve data, call tools, or trigger workflows on behalf of users.
Imagine a support engineer asking an internal AI agent for a customer summary. The user is cleared to see support tickets, but the agent runs under a broad service account that can also reach contract terms, payment history, and escalation notes. The agent does not need malicious intent to create a breach. If it retrieves contract terms the user could not normally access, governance has already failed at the data boundary.
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