When Chatbots Go Rogue: Securing Conversational AI in Cyber Defense

The evolution of conversational AI has introduced another dimension of interaction between businesses and users on the internet. AI chatbots have become an inseparable part of the digital ecosystem, which is no longer restricted to customer service or personalized suggestions.

Chatbots have the potential to share sensitive data, break user trust, and even create an entry point to cyberattacks. This renders the security of conversational AI a matter of urgent concern to enterprises that embrace AI chatbot development services for websites.