This article has been indexed from The Register – Security
‘So sorry’ says Microsoft Identity VP – but its unhelpful support systems will be hard to fix
Interview Konstantin Gizdov, an IT professional, was locked out of his Microsoft account by a bug in the company’s Multi-Factor Authentication (MFA), but says support refused to acknowledge the bug or recover his account.…
Read the original article: User locked out of Microsoft account by MFA bug, complains of customer-hostile support