A major cybersecurity incident has affected Nova Scotia Power, the province’s electricity provider. The company recently confirmed it was hit by a ransomware attack that led to a massive data leak, although electricity services were not disrupted.
The cyberattack was first detected in late March 2025, but the company didn’t reveal full details until much later. After noticing unusual activity on April 25, Nova Scotia Power quickly activated emergency measures. They called in cybersecurity professionals and informed local authorities.
By May, investigations confirmed that customer information had been accessed by unauthorized hackers. The stolen records include names, birth dates, email addresses, phone numbers, home and service addresses, electricity usage history, payment records, and details of past service requests. Some individuals were affected more severely, as sensitive documents like Social Insurance Numbers, driver’s license numbers, and bank account information were also accessed—particularly for those using automatic payments.
Despite the attack, Nova Scotia Power chose not to give in to the ransom demands. In a public statement, they explained that their decision was based on advice from cybersecurity experts and legal authorities. Unfortunately, since the ransom wasn’t paid, the attackers responded by leaking the stolen data online.
To help affected customers, the company has partnered with TransUnion, a credit monitoring agency. Those impacted are being off
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