Optum CEO Stresses Communication’s Vital Role in Cyberattack Management

UnitedHealth Group’s subsidiary, Change Healthcare, is anticipated to provide a significant update possibly by Tuesday, following a severe ransomware attack that has persisted for five consecutive days, causing disruptions in healthcare services nationwide.

Change Healthcare plays a pivotal role in handling claims and payments for various healthcare entities, including hospitals and pharmacies.

Dr. Amar Desai, CEO of Optum Health, a division of UnitedHealthcare, stated that the company is actively addressing the issue. Desai, along with other Optum executives, has been in constant communication with affected companies’ top executives, particularly those in charge of security, information, and technology.

Desai emphasized the importance of robust communication channels among stakeholders during such incidents to ensure a coordinated response. He made these remarks during the Vive healthcare conference in Los Angeles, where he was part of a panel discussion alongside Huntington Health CEO Dr. Lori Morgan, moderated by Yahoo Finance.

UnitedHealth initially reported the cyberattack to the Securities and Exchange Commission (SEC) on Thursday, revealing that the attack commenced on February 21. The filing indicated that the company was suspected of involvement of a nation-state-linked cyber threat actor.

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