A major ransomware attack recently caused widespread disruption to airline operations across several key European airports, resulting in hundreds of flight cancellations and delays for passengers. The incident highlights the growing vulnerability of the aviation industry due to its heavy reliance on technology, especially third-party software for critical services such as check-in and baggage handling.
The attack specifically targeted the popular MUSE check-in and boarding system, developed by US-based Collins Aerospace, a subsidiary of RTX. European cybersecurity agency ENISA confirmed on September 22 that ransomware had affected MUSE’s operations, forcing airports in Berlin, Brussels, and London Heathrow to revert to manual systems.
The impact was severe: Brussels Airport canceled half of its Sunday and Monday flights, and Berlin Airport reported delays exceeding an hour due to nonfunctional check-in systems. At London Heathrow, Terminal 4 experienced significant disruption, with departures delayed by up to two hours and ongoing manual check-ins.
While Collins Aerospace claimed that m
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