The Indian government has expressed concern over WhatsApp banning an average of nearly 9.8 million Indian accounts every month until October, amid fears that Indian mobile numbers are being widely misused for scams and cybercrime. Officials familiar with the discussions said the government is engaging with the Meta-owned messaging platform to understand how such large-scale misuse can be prevented and how enforcement efforts can be strengthened.
Authorities believe WhatsApp’s current approach of not sharing details of the mobile numbers linked to banned accounts is limiting the government’s ability to track spam, impersonation, and cyber fraud. While WhatsApp publishes monthly compliance reports disclosing the number of accounts it removes for policy violations, officials said the lack of information about the specific numbers involved reduces transparency and weakens enforcement efforts.
India is WhatsApp’s largest market, and the platform identifies Indian accounts through the +91 country code. Government officials noted that in several cases, numbers banned on WhatsApp later reappear on other messaging platforms such as Telegram, where they continue to be used for fraudulent activities. The misuse of Indian phone numbers by scammers operating both within and outside the country remains a persistent issue, despite multiple measures taken to combat digital fraud.
According to officials, over-the-top messaging platforms are fre
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