Fraud controls don’t guarantee consumer trust

Over a third of companies say they are using AI, including generative AI, to fight fraud, according to Experian. As fraud threats become more complex, companies are accelerating their investments with over half adopting new analytics and building AI models to enhance customer decision-making. The AI paradox AI is playing a double role in the fight against fraud. It’s helping businesses detect threats faster, but it’s also fueling new scams like deepfakes and impersonation. Agentic … More →

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