Fake Microsoft Support Call Center Scam Targeting US Citizens Brought Down

An investigation by the Bengaluru police has revealed that a sophisticated cyber fraud operation was operating in the city masquerading as Microsoft Technical Support, targeting U.S. citizens in an attempt to defraud them, bringing an end to a transnational scam network that has been working from the city for some time. 

On Saturday, the Special Cell of the Cyber Command, in coordination with the Cyber Crime Police of the Whitefield Division, conducted a raid at the premises of a firm known as Musk Communications in response to certain intelligence. 

The raid was conducted based on specific intelligence.

A number of investigations have revealed that the company, which began operations in August, has established a scam center that is fully functional and consists of approximately 4,500 square feet of space, where employees allegedly pose as Microsoft support technicians in order to deceive foreign nationals and defraud them. 

Several individuals have been arrested from the facility for being directly involved in the fraudulent activities, according to police. This operation was designed with the intent of systematically exploiting overseas victims through carefully orchestrated technical support scams, and according to police, 21 individuals have been arrested. Several rented office spaces were used by the racket, where callers dressed up as Microsoft representatives and targete

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