The European Commission has accused Meta of breaching the European Union’s Digital Services Act (DSA), alleging that Facebook and Instagram fail to provide users with simple and accessible ways to report illegal content.
In a preliminary ruling, the Commission said Meta’s platforms use “dark patterns” or deceptive design techniques that make it unnecessarily difficult for users to flag material such as child sexual abuse or terrorist content.
“Neither Facebook nor Instagram appear to provide a user-friendly and easily accessible ‘Notice and Action’ mechanism,” the Commission said in a statement. “Meta’s systems impose several unnecessary steps and additional demands on users.”
The EC also found that Meta’s appeal processes do not allow users to present explanations or evidence when contesting content moderation decisions, limiting their ability to challenge removals or restrictions.
If the findings are confirmed, Meta could face penalties of up to 6% of its global annual turnover, along with possible periodic fines for non-compliance. Meta has the opportunity to respond before a final decision is issued.
Meta pushes back
Meta said it disagrees with the European Commissio
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