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The second-largest airline in Canada, WestJet, is currently investigating an ongoing cyberattack which has compromised its internal systems as well as raising concerns about the risk of data loss to customers. As early as late last week, the airline was notified of the breach, but it has not yet been resolved.
In order to determine whether any sensitive information, such as customer data, has been compromised, a thorough assessment has been initiated.
It has been reported that, although flight operations continue to be unaffected, some customers may occasionally experience technical difficulties, such as intermittent interruptions or errors, when accessing the company’s website or mobile application.
The airline has issued an online advisory which reassured the public that measures are being taken to mitigate the impact of the breach and to determine the extent of the intrusion.
Until further notice, it is unclear what type of cyberattack the threat actors have perpetrated, as well as who the threat actors are and what their intent is.
However, this incident has put the spotlight on what it has to offer when it comes to cybersecurity threats for major transportation and aviation networks. In response to an ongoing investigation, WestJet has announced that it is working closely with cybersecurity experts and relevant authorities as part of a comprehensive investigation, focusing primarily on safeguarding personal information and restoring full digital functionality to customers.
The situation
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