A widespread disruption at Amazon Web Services (AWS) on Monday caused several high-profile apps, websites, and banking platforms to go offline for hours before the issue was finally resolved later in the night. The outage, which affected one of Amazon’s main cloud regions in the United States, drew attention to how heavily the global digital infrastructure depends on a few large cloud service providers.
According to Amazon’s official update, the problem stemmed from a technical fault in its Domain Name System (DNS) — a core internet function that translates website names into numerical addresses that computers can read. When the DNS experiences interruptions, browsers and applications lose their ability to locate and connect with servers, causing widespread loading failures. The company confirmed the issue affected its DynamoDB API endpoint in the US-EAST-1 region, one of its busiest hubs.
The first reports of disruptions appeared around 7:00 a.m. BST on Monday, when users began facing difficulties accessing multiple platforms. As the issue spread, users of services such as Snapchat, Fortnite, and Duolingo were unable to log in or perform basic functions. Several banking websites, including Lloyds and Halifax, also reported temporary connectivity problems.
The outage quickly escalated to
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