TeamDynamix introduced AI Service Assist, an extension of its core IT Service Management (ITSM) platform that leverages AI agents with native integration and automation for faster resolution, lower overhead, and enterprise-wide agility. AI Service Assist delivers value by expanding the core ITSM capabilities without the baggage of legacy, AI-washed, developer-heavy approaches. Built on Microsoft Azure AI services, the solution pairs enterprise-grade data protection with scalable intelligence. Microsoft Azure AI services provide access to a variety … More
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