AI Adoption Outpaces Cybersecurity Awareness as Users Share Sensitive Data with Chatbots

The global surge in the use of AI tools such as ChatGPT and Gemini is rapidly outpacing efforts to educate users about the cybersecurity risks these technologies pose, according to a new study. The research, conducted by the National Cybersecurity Alliance (NCA) in collaboration with cybersecurity firm CybNet, surveyed over 6,500 individuals across seven countries, including the United States. It found that 65% of respondents now use AI in their everyday lives—a 21% increase from last year—yet 58% said they had received no training from employers on the data privacy and security challenges associated with AI use. 

“People are embracing AI in their personal and professional lives faster than they are being educated on its risks,” said Lisa Plaggemier, Executive Director of the NCA. The study revealed that 43% of respondents admitted to sharing sensitive information, including company financial data and client records, with AI chatbots, often without realizing the potential consequences. The findings highlight a growing disconnect between AI adoption and cybersecurity preparedness, suggesting that many organizations are failing to educate employees on how to use these tools responsibly. 

The NCA-CybNet report aligns with previous warnings about the risks posed by AI systems. A survey by software company SailPoint earlier this year found that 96% of IT professionals believe AI agents pose a security risk, while 84% said their organizations had already begun deploying the technology. These AI agents—designed to automate tasks

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