Online shopping has become the new norm with millions of people shopping through online platforms like Amazon and Flipkart. Unfortunately, online shopping comes with its own set of risks as frauds and scammers always look for ways to take advantage of people who shop online. Fake websites, false delivery packages, payment frauds and ‘too-good-to-be-true’ deals are some of the methods used by fraudsters.
Amazon’s new consumer handbook created by Safer Internet India aims to provide online shoppers with information that can help protect them against online frauds and scams. The book highlights some of the key online shopping scams that are currently affecting shoppers. It provides a vital reminder that shopping online involves many risks and consumers need to be wary of the various online scams that they might stumble upon.
According to the article, one of the scams highlighted in the book is the Delivery Box scam. When customers shop on e-commerce sites like Amazon or Flipkart, the products they purchase usually come in a box with delivery information. According to the new book, the delivery box usually has the customer’s personal information including their names, email address, telephone number and sometimes the item that has been delivered. After removing the item from the box, many customers usually throw away the box without removing the personal information on the delivery label.
According to the report, fraudsters usually collect discarded delivery boxes with personal information and use the information to contact the customers.
The fraudster pretends to be a delivery executive and informs the customer that they need their feedback on the product they purchased. The fraudster further explains that the customer stands to receive a discount of 10% or more if they click on a link provided to give feedback. According to the article, the link provided by the scammer contains malware which infiltrates the customer’s device and gathers private information including banking credentials.
The article informs consumers that they should consider using a sharp object like a knife to scratch off personal information on delivery packaging before throwing the box away. Alternatively, they could use a permanent marker to mask vital information on the delivery box. The Identity Protection Roller Stamp ID could also be considered to protect personal information.
Moreover, consumers should be wary of random discount offers and avoid clicking on links provided by unknown individuals or entities. The consumer handbook and warning on Delivery Box scams can help shoppers identify online frauds and protect themselves from falling victim to online scams.
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