Several months ago, India’s digital governance landscape was jolted by an unusual experiment in the control of state-controlled devices, one that briefly shifted the conversation from telecommunication networks to the mobile phones carried in consumers’ pockets during the conversation.
It has been instructed that all mobile handsets intended for the Indian market be shipped with a pre-installed government-developed security application called Sanchar Saathi, which is a technology shield against the use of cell phones. This was an initiative that is being positioned by the Indian Government as a technological protection against cell phone crimes.
According to the app’s promotional materials, Communication Partner (which translates to Communication Partner) was created to help users, particularly those in the mobile sector, counter mobile phone theft, financial fraud, spam, and other mobile-led scams that, as a result, have outpaced traditional police efforts.
Further, the Department of Telecommunications (DoT), the regulatory authority responsible for overseeing the mandate, stated that the application’s core functionalities could neither be disabled nor restricted by end users, effectively making the application a permanent component of the operating environment, effectively classifying it as such.
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