Collins Aerospace Deals with Mounting Aftermath of Hack

One of the most disruptive cyber incidents to have hit Europe’s aviation sector in recent years was a crippling ransomware attack that occurred on September 19, 2025, causing widespread chaos throughout the continent’s airports.  

The disruption was not caused by adverse weather, labour unrest or mechanical failure but by a digital breakdown at the heart of the industry’s technological core.
The Collins Aerospace MUSE platform, which is used for passenger check-ins and baggage operations at major airport hubs including Heathrow, Brussels, Berlin, and Dublin, unexpectedly went down, leading airports to revert to paper-based, manual procedures. 

There was confusion in the terminals and gate agents resorted to handwritten manifests and improvised coordination methods to handle the surge, while thousands of passengers stranded in transit faced flight cancellations and delays.

While flight safety systems remained unaffected, and a suspect (a British national) was apprehended within a few days of the attack, it also exposed an increasingly frightening vulnerability in aviation’s growing reliance on interconnected digital infrastructure. 

This ripple effect revealed how one breach of security could cause shockwaves throughout the entire ecosystem of insurers, logistics companies, and national transport networks that are all intertwined with the digital backbone of air travel itsel

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