WestJet Confirms Cyberattack Exposed Passenger Data but No Financial Details

WestJet has confirmed that a cyberattack in June compromised certain passenger information, though the airline maintains that the breach did not involve sensitive financial or password data. The incident, which took place on June 13, was attributed to a “sophisticated, criminal third party,” according to a notice issued by the airline to U.S. residents earlier this week. 

WestJet stated that its internal precautionary measures successfully prevented the attackers from gaining access to credit and debit card details, including card numbers, expiry dates, and CVV codes. The airline further confirmed that no user passwords were stolen. However, the company acknowledged that some passengers’ personal information had been exposed. The compromised data included names, contact details, information and documents related to reservations and travel, and details regarding the passengers’ relationship with WestJet. 

“Containment is complete, and additional system and data security measures have been implemented,” WestJet said in an official release. The airline emphasized that analysis of the incident is still ongoing and that it continues to strengthen its cybersecurity framework to safeguard customer data. 

As part of its response plan, WestJet is contacting affected customers to offer support and guidance. The airline has partnered with Cyberscout, a company specializing in identity theft protection and fraud assistance, to help impacted indiv

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