The Federal Bureau of Investigation (FBI) has issued a pressing security alert regarding two cybercriminal groups that are breaking into corporate Salesforce systems to steal information and demand ransoms. The groups, tracked as UNC6040 and UNC6395, have been carrying out separate but related operations, each using different methods to compromise accounts.
In its official advisory, the FBI explained that attackers are exploiting weaknesses in how companies connect third-party tools to Salesforce. To help organizations defend themselves, the agency released a list of warning signs, including suspicious internet addresses, user activity patterns, and malicious websites linked to the breaches.
How the Attacks took place
The first campaign, attributed to UNC6040, came to light in mid-2024. According to threat intelligence researchers, the attackers relied on social engineering, particularly through fraudulent phone calls to employees. In these calls, criminals pretended to be IT support staff and convinced workers to link fake Salesforce apps to company accounts. One such application was disguised under the name “My Ticket Portal.” Once connected, the attackers gained access to sensitive databases and downloaded large amounts of customer-related records, especially tables containing account and contact details. The stolen data was later used in extortion schemes by criminal groups.
A newer wave of incidents, t
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