Coinbase data breach linked to India
A Reuters investigation revealed that cryptocurrency exchange Coinbase knew in January about a breach affecting outsourced customer support agents in India. Six people who knew about the incident said Coinbase was aware of sensitive user data compromise through its contractor, TaskUs, before it was officially announced in May.
On 14th May, TaskUs filed an SEC document revealing that an India-based TaskUs employee was found taking pictures of a computer screen with her phone. Five former TaskUs employees confirmed that the worker and one accomplice were bribed by threat actors to get Coinbase user data.
The breach cost $400 million
After this information, more than 200 TaskUs employees were fired in a mass layoff from the Indore center, which drew media attention in India. Earlier, Coinbase suspected ‘overseas support agents’ but now the breach is estimated to cost 400 million dollars.
Coinbase had been a long-term partner of TaskUs, a Texas-based outsourcing firm, cost-cutting labor by giving customer support wo
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