WhatsApp's help pages carried hidden instructions for its support chatbot that told it not to recommend a data protection authority or regulator to users who could no longer delete their accounts, even though WhatsApp's own privacy policy for Europe tells users they can complain to one.
The text sat in the pages' code, never shown on screen, until it was removed by October 18. Whether the
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WhatsApp Hid Instructions in Help Pages Telling Its AI Chatbot Not to Recommend Privacy Regulators