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IDC’s top 10 predictions for the future of digital infrastructure point to a digital infrastructure strategy that addresses resiliency and trust; data-driven operational complexity; and business outcomes-driven sourcing and autonomous operations. Organizations must invest in and foster a digital-first culture that leverages trusted industry ecosystems, generates profitable revenue growth, provides empathetic customer experiences, and demonstrates an ability to adapt operating models to complex customer requirements. In the coming years, organizations will deploy, operate, and scale … More
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