Social Media Platforms Must Do Better When Handling Misinformation, Especially During Moments of Conflict

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In moments of political tension and social conflict, people have turned to social media to share information, speak truth to power, and report uncensored information from their communities. Just over a decade ago, social media was celebrated widely as a booster—if not a catalyst—for the democratic uprisings that swept the Middle East, North Africa, Spain, and elsewhere. That narrative was always more complex than popular media made it out to be, and these platforms always had a problem sifting out misinformation from facts. But in those early days, social media was a means for disenfranchised and marginalized individuals, long overlooked by mainstream media, to be heard around the world. Often, for the first time. 

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