Root Cause Analysis for Deployment Failures

Root Cause Analysis (RCA) is a technique used to identify the underlying reasons for a problem, with the aim of trying to prevent it from recurring in the future. It is often used in change management processes to help identify the source of any issues that arise following any modifications to a system or process. RCA is something Tripwire Enterprise is often deeply tied into too. Before we talk too much about the tooling though, it’s worth setting the scene for RCA, and exploring some common processes involved in the analysis and where it “kicks in” when something goes wrong. What is RCA…