Ransomware Attack Disrupts Real Estate Property Listing Services in US

One of the functions of real estate agents – their ability to list and update property information – has recently been taken away in a cyberattack. The attack transpired in a California-based data service company – Rapattoni – a multiple listing service provider.

Apparently, real estate companies rely primarily on MLS databases, so that varied brokers could exchange information. This data enables cooperating brokers to promote each other’s properties and power listing websites.

Rapattoni’s Twitter post published on Sunday said that the attack on August 8 “caused a system outage and we are working diligently to get systems restored as soon as possible[…]We still do not have an ETA at this time.”

While the company did not yet make it clear if its systems were hit by ransomware, Rapattoni’s production system remained offline on Tuesday.

Rapattoni’s services are used by numerous regional MLS providers to manage commissions for listing agents and the agent who secure sales, along with finding new properties that are going on the market, updating home listings, and connecting buyers and sellers to enable offers and keeping track of purchase specifics.

Many regional MLS providers have resorted to manual procedures as the attack interfered with their ability to do that automatically.

According to local ABC affiliate WCPO, Cincy MLS, which supports 7,500 real estate agents in Cincinnati but is no longer available due to the attack on Rapat

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