“Security, in all its forms, is a top priority for NextGen Healthcare. When we learned of the incident, we took steps to investigate and remediate, including working together with leading outside cybersecurity experts and notifying law enforcement. The individuals known to be impacted by this incident were notified on April 28, 2023, and we have offered them 24 months of free fraud detection and identity theft protection,” company spokesperson Tami Andrade stated.
In regards to the information compromised in the data breach, the company confirms that their “investigation has revealed no evidence of any access or impact to any of your health or medical records or any health or medical data.” However, on being asked if the company has any means, such as records, to ascertain what data has been exfiltrated, Andrade declined to respond.
While reporting the issue to the Maine attorney general’s office, the firm noted that it was alerted of the suspicious activities on March 30. They further discover
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