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NETSCOUT announced new unified communications-as-a-service (UCaaS) capabilities for its Smart Edge Monitoring solution to help organizations with work-from-home and hybrid workforce models to help ensure a quality employee experience when using UCaaS solutions like Zoom, Cisco Webex, and Microsoft Teams. NETSCOUT’s Smart Edge Monitoring UCaaS capabilities use patent-pending technology to provide early detection of performance slow-downs with analysis throughout the complex communications ecosystem, including home-user networks, data centers, the cloud, and application data from UCaaS … More
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