Humach Expresses Concern on New Compliance Vulnerabilities for Remote Contact Centers

This article has been indexed from Cybersecurity Insiders

PLANO, Texas–(BUSINESS WIRE)–As COVID-19 forced businesses to adapt to the new paradigm of remote work at a breakneck pace, expedited telecommuting transitions exposed new vulnerabilities in contact center compliance, security and privacy, and interoperability. Despite the sudden acceleration of the remote contact center model, Humach, a leading business process and technology outsourcer, has operated fully […]

The post Humach Expresses Concern on New Compliance Vulnerabilities for Remote Contact Centers appeared first on Cybersecurity Insiders.

Read the original article: Humach Expresses Concern on New Compliance Vulnerabilities for Remote Contact Centers