It’s Saturday night. You’re out to dinner with friends. Suddenly, a familiar tune emits from your pocket. Dread fills you as you fish your phone out of your pocket and unlock it. You tap the alert. Maybe it’s a lucky night and this is one alert you can just snooze or resolve. Maybe it’s a bad night, and the next step is you pulling your laptop from your bag — because you bring your laptop everywhere when you’re on-call — and trying to troubleshoot a problem in a crowded, noisy restaurant.
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