The Southwest Airlines fiasco from December 2022 and the FAA Notam database fiasco from January 2023 had one thing in common: their respective root causes were mired in technical debt.
At its most basic, technical debt represents some kind of technology mess that someone has to clean up. In many cases, technical debt results from poorly written code, but more often than not, it is more a result of evolving requirements that older software simply cannot keep up with.
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