This article has been indexed from CSO Online
Protecting consumers and their data while providing a good shopping experience has always been a challenge for retailers. Security measures such as multifactor authentication or challenge questions create friction in the buying process, but a breach that results in the loss of sensitive customer data could have a much bigger business impact than a few abandoned shopping carts.
To read this article in full, please click here
(Insider Story)
Read the original article: How Target’s CISO balances customer security and customer experience