Eurostar: Users Forced Into Resetting Passwords, Then Fails and Locks Them Out

Eurostar, the International high-speed rail operator has recently been emailing its customers this week, enticing them into resetting their account passwords in a bid to “upgrade” security.

But, when users click the password reset link, “technical issues” are apparently keeping them from changing their passwords or logging into their accounts.

Eurostar Password Reset Bug is Locking Passengers Out

The company, renowned for linking countries like the UK to France, Belgium, and the Netherlands with most of its trains crossing the Channel Tunnel, has been emailing customers where the railway operator would claim to be “busy” upgrading the account security for its customers.

Apparently, the email would read “Dear customer, we’ve been busy upgrading our security to protect your account and your personal details. To continue using your Eurostar account, you’ll need to reset your password. If you also use the Eurostar mobile app, you’ll need to update it to the latest version.”

Nevertheless, clicking the “reset password” link and following the navigation is ineffective. Users instead encounter the following error message: “Sorry, we’re having a few technical problems so we can’t send the email at the moment. Please try again a little later.”

That bug has caused im

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