Enterprises are rapidly embracing Artificial Intelligence (AI) and Machine Learning (ML) tools, with transactions skyrocketing by almost 600% in less than a year, according to a recent report by Zscaler. The surge, from 521 million transactions in April 2023 to 3.1 billion monthly by January 2024, underscores a growing reliance on these technologies. However, heightened security concerns have led to a 577% increase in blocked AI/ML transactions, as organisations grapple with emerging cyber threats.
The report highlights the developing tactics of cyber attackers, who now exploit AI tools like Language Model-based Machine Learning (LLMs) to infiltrate organisations covertly. Adversarial AI, a form of AI designed to bypass traditional security measures, poses a particularly stealthy threat.
Concerns about data protection and privacy loom large as enterprises integrate AI/ML tools into their operations. Industries such as healthcare, finance, insurance, services, technology, and manufacturing are at risk, with manufacturing leading in AI traffic generation.
To mitigate risks, many Chief Information Security Officers (CISOs) opt to block a record number of AI/ML transactions, although this approach is seen as a short-term solution. The most commonly blocked AI tools include ChatGPT and OpenAI, while domains like Bing.com and Drift.com are among the most frequently blocked.
However, blocking transactions alone may not suffice i
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