Criminal Records Service Still Not Working Four Weeks After Cyber Attack

 

Nearly a month after a cyberattack, the organisation in the UK responsible for managing criminal records is still experiencing difficulties. 

The Acro Criminal Records Office prepares certificates for those looking to work with children or obtain emigration visas in addition to providing records to the police and exchanging them abroad. 

On March 21, after the intrusion was discovered, it took both its website and application portal down. Although more staff has been hired to handle email applications, delays still exist. 

Although there was no “conclusive evidence” that personal information had been compromised, the probe remained “ongoing”. 

“Pretty annoying” 

Customers reported experiencing lengthy waits on Twitter, and many turned to t

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