Category: GCN – All Content

Understanding why government automation projects fail

COMMENTARY | A deep, data-driven analysis of workflows will give agencies a true, accurate and unbiased picture of actual operations and show where automation can streamline processes. This article has been indexed from GCN – All Content Read the original…

Treasury reopens ‘help desk’ for states and localities

The call center, which fielded 300 calls and about 2,000 emails a week before it was shut down, provided governments with assistance on the handling of various pandemic-related programs. This article has been indexed from GCN – All Content Read…

Modernization needs partners inside, outside government

Local leaders say they need buy-in from users as well as partners who can walk them through modernization. This article has been indexed from GCN – All Content Read the original article: Modernization needs partners inside, outside government

How data gaps feed inequity

Fully representative datasets are crucial for creating accurate narratives and targeted interventions. This article has been indexed from GCN – All Content Read the original article: How data gaps feed inequity

Feds push local election officials to boost security ahead of 2024

Local election officials are encouraged to beef up their cybersecurity practices to safeguard their voting systems against potential threats heading into the 2024 presidential race. This article has been indexed from GCN – All Content Read the original article: Feds…

What are the pros and cons of digital workers?

Organizations should consider the costs—and ethics—of implementing an artificial intelligence-enabled workforce. This article has been indexed from GCN – All Content Read the original article: What are the pros and cons of digital workers?

Inclusive innovation spurs equity, self-sufficiency

As local governments test out the latest technologies, they are ensuring vulnerable populations are not left behind. This article has been indexed from GCN – All Content Read the original article: Inclusive innovation spurs equity, self-sufficiency

IoT network delivers real-time data on parking availability

Data from low-power internet-of-things sensors buried under 4,500 on-street parking spaces will help Arlington County better understand the feasibility of demand-based pricing for metered curb space. This article has been indexed from GCN – All Content Read the original article:…

How mainframe as a service eased end-of-life transitions

The cloud-based model allowed two Florida agencies time to better plan their systems modernization. This article has been indexed from GCN – All Content Read the original article: How mainframe as a service eased end-of-life transitions

In search of better criminal justice data

The Biden administration wants to know how data can be used to deliver more equitable policing. This article has been indexed from GCN – All Content Read the original article: In search of better criminal justice data

Zero trust builds on identity management

Having a robust ID management program in place is one of the most effective ways to enhance governments’ cybersecurity, and experts say it is within reach. This article has been indexed from GCN – All Content Read the original article:…

Getting started with targeted public health interventions

COMMENTARY | Data sharing that supports more granular analysis into the social factors that drive health inequities will help public health agencies offer targeted interventions to address them. This article has been indexed from GCN – All Content Read the…

Earthquake data powered by next-gen supercomputers

A collaboration among national labs aims to provide an open-access website with datasets on how ground motion affects infrastructure during earthquakes. This article has been indexed from GCN – All Content Read the original article: Earthquake data powered by next-gen…

Cyber training expands to local leaders

The National Cybersecurity Center will offer the training every two years, and push local governments to take advantage of free resources and information-sharing. This article has been indexed from GCN – All Content Read the original article: Cyber training expands…

How does ChatGPT differ from human intelligence?

Humans and computer intelligence harbor many similarities in how they process information, researchers say, but machines still have limitations. This article has been indexed from GCN – All Content Read the original article: How does ChatGPT differ from human intelligence?

Private 5G takes stress off enterprise Wi-Fi

Besides enabling users to stay secure and connected as they travel across campus, Cal Poly’s private network allows for dynamic bandwidth customization, ensuring availability at peak times and scaling back at others. This article has been indexed from GCN –…

VR map tracks ‘silent killer’ of extreme heat

A 3-D map of Washington, D.C., overlaid with temperature data illustrates urban heat islands and shows neighborhoods that are most at risk. This article has been indexed from GCN – All Content Read the original article: VR map tracks ‘silent…

Connected vehicle data can improve traffic safety

Information gathered from vehicle sensors can efficiently inform decisions about road safety strategies. This article has been indexed from GCN – All Content Read the original article: Connected vehicle data can improve traffic safety

Tech disruption powers smart city expansion

Cloud, inexpensive sensors and low-powered wide-area networks are giving smaller cities a way to build real solutions for both staff and residents. This article has been indexed from GCN – All Content Read the original article: Tech disruption powers smart…

How to build an effective crisis contact center

Preparing a contact center for emergency response involves a unified communications strategy across platforms, staffing flexibility and scalable technology. This article has been indexed from GCN – All Content Read the original article: How to build an effective crisis contact…

How data from connected cars can improve traffic safety

Information gathered from vehicle sensors can efficiently inform decisions about road safety strategies. This article has been indexed from GCN – All Content Read the original article: How data from connected cars can improve traffic safety

AI, sensors enhance wildfire detection

A pilot program in Oregon’s Willamette Valley will test how well artificial intelligence-enabled sensors can identify and characterize wildfires, which will help with responder resource allocation and boost community resilience. This article has been indexed from GCN – All Content…

How states can prepare for the rise of cryptocurrency

COMMENTARY | By clarifying crypto tax requirements and thinking longer term about blockchain use cases, states can be ready for the distributed, decentralized internet. This article has been indexed from GCN – All Content Read the original article: How states…

States sketch out roadmaps for zero trust ‘journey’

As states experiment with zero trust, they are working out technologies, governance and procedures for securing IT infrastructure. This article has been indexed from GCN – All Content Read the original article: States sketch out roadmaps for zero trust ‘journey’

Digitized ID eases re-entry for formerly incarcerated

To streamline the re-entry process for released inmates, the Maryland Re-Entry Passport program launched an online portal that stores digitized copies of personal documents. This article has been indexed from GCN – All Content Read the original article: Digitized ID…

‘Whole nation’ effort needed to build broadband workforce

Federal investment could mean the creation of up to 150,000 broadband-related jobs, but state and local leaders must build robust apprenticeship programs and commit to diversity to make it happen. This article has been indexed from GCN – All Content…

States scramble to replace ripped-off SNAP benefits

Skimming devices became a common way fraudsters steal money from electronic benefits transfer cards over the last year, and now states aim to strengthen debit card security and reimburse victims of fraud. This article has been indexed from GCN –…

How fleet management can boost overall data security and integrity

COMMENTARY | Cloud-based fleet management can provide actionable insights into productivity-related metrics, expenses and asset ROI. This article has been indexed from GCN – All Content Read the original article: How fleet management can boost overall data security and integrity

CDC map shows health impact of local environmental burdens

The Environmental Justice Index gives state and local leaders a holistic view of environmental, social and health issues in their communities. This article has been indexed from GCN – All Content Read the original article: CDC map shows health impact…

What responders really want from their tech

Communications technology is going to sit on the shelf if it’s not reliable, interoperable and user friendly. This article has been indexed from GCN – All Content Read the original article: What responders really want from their tech

Some towns get funding boost from census corrections

Census population count corrections have started to roll out, but officials say the bureau needs to be more transparent about the process as valuable funding opportunities remain on the line. This article has been indexed from GCN – All Content…

Platform streamlines sharing, analysis of criminal justice data

The Justice Counts initiative is developing a cloud-based portal to address the long-standing lack of standardized, accessible criminal justice metrics. This article has been indexed from GCN – All Content Read the original article: Platform streamlines sharing, analysis of criminal…

AI-powered career recommendation engine delivers more job options

MD Job Genie uses artificial intelligence to analyze an individual’s specific skills and work history and identify matches—even in a different industry. This article has been indexed from GCN – All Content Read the original article: AI-powered career recommendation engine…

Locking down Super Bowl security

Federal, state and local government partners are providing air and infrastructure security, cybersecurity, threat assessments and real-time situational awareness. This article has been indexed from GCN – All Content Read the original article: Locking down Super Bowl security

‘Shark Tank’ for state agency IT modernization

Technology modernization funding programs are delivering quick wins to agencies with compelling business cases. This article has been indexed from GCN – All Content Read the original article: ‘Shark Tank’ for state agency IT modernization

State looks to ‘unconventional’ tactics to find talent

The Indiana Office of Technology eliminated degree requirements for most jobs in 2019, and now it uses a work-based learning apprenticeship program to reskill employees keen to learn IT. This article has been indexed from GCN – All Content Read…

State details how agencies must apply TikTok ban

The Texas plan requires agencies to ban employees and contractors from downloading the app and other prohibited tech on connected state devices, identify areas where sensitive information could be exposed and implement network-based restrictions. This article has been indexed from…

Machine learning maps location of lead pipes

An open-source map will help communities find and remove pipes faster. This article has been indexed from GCN – All Content Read the original article: Machine learning maps location of lead pipes

4 reasons it’s time to reassess your cloud architecture

COMMENTARY | Agencies should be sure their hybrid cloud strategies address future costs as well as performance, security and skills requirements. This article has been indexed from GCN – All Content Read the original article: 4 reasons it’s time to…

Smart infrastructure bolsters energy conservation

But cities need to provide incentives for all players in the energy management ecosystem. This article has been indexed from GCN – All Content Read the original article: Smart infrastructure bolsters energy conservation

ChatGPT-powered cyberattacks expected, report says

More than half of IT professionals surveyed predicted the AI chatbot will be behind a successful hack within the year, while 71% believe foreign governments are already using it. This article has been indexed from GCN – All Content Read…

NSF will invest up to $28M for STEM open-source ecosystems

The agency is looking for proposals for two phases to translate open-source products into open-source ecosystems. This article has been indexed from GCN – All Content Read the original article: NSF will invest up to $28M for STEM open-source ecosystems

When data science shortcuts are a bad idea

Auto-ML can help non-data scientists write programs, but the resulting applications may be flawed, biased or useless, an expert says. Still, agencies can minimize risk and optimize the use of citizen data scientists. This article has been indexed from GCN…

Where states can learn to turn data into decisions

The Data Labs program helps participating states design data projects that deliver operational efficiency and improved services. This article has been indexed from GCN – All Content Read the original article: Where states can learn to turn data into decisions

How to solve customer-service language barriers with virtual queuing

COMMENTARY | Customizing user experience into the languages that most represent a community’s needs creates more equitable access to important government services. This article has been indexed from GCN – All Content Read the original article: How to solve customer-service…

10 steps to future water sustainability

Municipal water managers can harness new technologies that will adapt to changes in how water is understood, managed and shared. This article has been indexed from GCN – All Content Read the original article: 10 steps to future water sustainability

Data sharing initiatives slowly gaining traction

The majority of agencies still don’t share data, partly due to a lack of clarity on how to use all the information they collect, a new report finds. This article has been indexed from GCN – All Content Read the…

Is it forensics or is it junk science?

Dubious forensic techniques have spread throughout the criminal justice system for decades. Here’s what ProPublica has learned about junk forensic science techniques and how they proliferate. This article has been indexed from GCN – All Content Read the original article:…

IBM, NASA will use AI to improve climate change research

The research will use IBM’s artificial intelligence technology and NASA’s Earth and geospatial science data to make climate data more accessible to data scientists, policy makers and the public. This article has been indexed from GCN – All Content Read…

Report: 6 keys for successful government crisis contact centers

When natural disasters or emergencies arise, agencies must be able to respond effectively to public inquiry, and technology is key. This article has been indexed from GCN – All Content Read the original article: Report: 6 keys for successful government…

Better data management makes digital services shine

Leveraging metadata and establishing data sharing frameworks across agencies can help government achieve higher data quality and security. This article has been indexed from GCN – All Content Read the original article: Better data management makes digital services shine

More details emerge on NYC free internet pilot

Residents in Section 8 housing in the Bronx and Upper Manhattan will be covered by a wireless mesh network under the program announced by Mayor Eric Adams. This article has been indexed from GCN – All Content Read the original…

10 steps to future water sustainability

Municipal water managers can harness new technologies that will adapt to changes in how water is understood, managed and shared. This article has been indexed from GCN – All Content Read the original article: 10 steps to future water sustainability

Data sharing initiatives slowly gaining traction

The majority of agencies still don’t share data, partly due to a lack of clarity on how to use all the information they collect, a new report finds. This article has been indexed from GCN – All Content Read the…

Is it forensics or is it junk science?

Dubious forensic techniques have spread throughout the criminal justice system for decades. Here’s what ProPublica has learned about junk forensic science techniques and how they proliferate. This article has been indexed from GCN – All Content Read the original article:…

Tribal broadband grants need better metrics

More quantifiable performance goals would help the Tribal Broadband Connectivity Program better track internet adoption, GAO said. This article has been indexed from GCN – All Content Read the original article: Tribal broadband grants need better metrics

Urban heat map reveals priority spots for cooling efforts

Citizen scientists in Milwaukee collected air temperature and humidity data to help state officials focus where heat prevention efforts are most needed. This article has been indexed from GCN – All Content Read the original article: Urban heat map reveals…

‘Ghost buses’ haunt transit agencies and frustrate riders

Transit agencies should release canceled or delayed bus data to the public to avoid unhappy travelers, experts say. This article has been indexed from GCN – All Content Read the original article: ‘Ghost buses’ haunt transit agencies and frustrate riders

Tribal broadband grants needs better metrics

More quantifiable performance goals would help the Tribal Broadband Connectivity Program better track internet adoption, GAO said. This article has been indexed from GCN – All Content Read the original article: Tribal broadband grants needs better metrics

Ransomware victims stand up to attackers

The drop in payments is encouraging, but a lack of transparency around ransomware reporting makes it hard to say why organizations refuse to pay, researchers say. This article has been indexed from GCN – All Content Read the original article:…

How AI helps one city spot damaged rooftops

The Baltimore Department of Housing and Community Department is using a mix of artificial intelligence, GIS-based flyover imagery and building code enforcement data to automatically detect at-risk buildings. This article has been indexed from GCN – All Content Read the…

NIST debuts long-anticipated AI risk management framework

With the launch of the AI RMF 1.0, federal researchers focused on four core functions to structure how all organizations evaluate and introduce more trustworthy AI systems. This article has been indexed from GCN – All Content Read the original…