About 50 of the total orders that Sean Fothersgill, the proprietor of the model car retailer Pendle Slot Racing, receives each day come from outside the UK.
Those international orders have been sitting in a warehouse corner collecting dust for the past week. Following a crippling cyberattack, Royal Mail, which Fothersgill depends on for shipping, advised customers to stop sending items overseas on January 11.
Businesses all over the UK are unable to send packages internationally as a result of the bug, which has angered customers who are demanding refunds and put businesses like Pendle Slot Racing, which sells Scalextric race cars, at risk of losing business to rivals. Royal Mail continued to ask customers not to submit new packages as it began moving a small number of export parcels as it tested “operational workarounds” on Wednesday.
The most recent source of annoyance for Royal Mail customers is the cyberattack. For online retailers like Asos Plc, sporadic strikes over pay and conditions in recent months disrupted deliveries during the Christmas shopping season. Currys Plc, an electronics
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