BlackBerry faces bad PR by failing to go public with BadAlloc vulnerability

Anyone who has ever traveled knows that bedbugs are the kiss of death for a hotel, and possibly the franchise, as no one likes to get bit. BlackBerry is hoping the analogy doesn’t transfer to the bugs found in its QNX embedded operating system. The company opted to quietly handle the vulnerability with its partners, apparently hoping the public wouldn’t get a whiff of the bad news.

It is hard to believe that BlackBerry’s legal, PR, and marketing teams would choose this approach given the millions of consumers in the vehicle, medical, infrastructure world who might be bitten. Putting security of one’s customers behind one’s public face is wrong, and frankly, it stinks to high heaven.

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