BetterHelp Agrees to $7.8 Million Settlement for Health Data Sharing with 800,000 Users

The LockBit ransomware group has resurfaced, targeting Hooker Furniture, a significant player in the U.S. furniture industry. Alleging the theft of customer and business data, LockBit has set a deadline of May 08, 2024, for its publication.

Meanwhile, BetterHelp, a mental health platform offering online counseling since 2013, has reached a $7.8 million settlement with the U.S. Federal Trade Commission (FTC). The settlement addresses accusations of mishandling and sharing consumer health data for advertising purposes.

BetterHelp, known for its accessibility and range of therapy options including text, live chat, phone, and video sessions, serves individuals grappling with various mental health issues. An FTC investigation revealed the platform’s unauthorized collection of user data, which was subsequently shared with third-party platforms for targeted advertising.

As part of the settlement, BetterHelp is obligated to refund $7.8 million to consumers who utilized its services between August 1, 2017, and December 31, 2020. This refund program extends to users of affiliated platforms such as MyTherapist and Teen Counseling, encompassing approximately 800,000 individuals.

Overseeing the refund process, Ankura Consulting will offer payment options including checks, Zelle, and PayPal. Consumers have until June 10, 2024, to select their preferred paym

[…]
Content was cut in order to protect the source.Please visit the source for the rest of the article.