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Like everything that’s connected to the cloud, Communications Platform-as-a-Service (CPaaS) solutions are vulnerable to hacking, which increased dramatically as workforces shifted to remote and hybrid models because of the pandemic. For this reason and others, such a platform must be built secure by design. This means taking the time necessary to examine and re-examine code and configuration, then make appropriate changes prior to deployment. Several things must happen in tandem for this to be successful. … More
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