Bandwidth Suffers Outages Caused by DDoS Attack

Within the last couple of days, Bandwidth.com has been the latest target of distributed denial of service attacks targeting VoIP companies. 

Bandwidth, a firm providing Voice over Internet Protocol (VoIP), services to companies and resellers, revealed that it suffered a failure after reporting on the DDoS attack on the 27th of September, Monday night. 

Bandwidth Chief Executive Officer David Morken confirmed the incident and also claimed that “a number of critical communications service providers have been targeted by a rolling DDoS attack.” Bandwidth started reporting unintended voice and messaging services breakdown from September 25 at 3:31 p.m. EST. 

Bandwidth has since provided periodic status updates describing voice disruptions, improved services 911 (E911), messaging, and portal access. As Bandwidth is among the world’s major voicemail service providers for IP firms, several other VoIP suppliers, including Twilio, Accent, DialPad, Phone.com, and RingCentral, have experienced disruptions throughout the past few days. 

While the fact that all those failures are linked to a service outage has not been established, one failure report specifically cites Bandwidth while the others say an upstream provider is implicated. “While we have mitigated much-intended harm, we know some of you have been significantly impacted by this event. For that, I am truly sorry. You trust us with your mission-critical communication

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