Hackers used Meta’s AI support system to hijack over 20,000 Instagram accounts

Meta has revealed that attackers hijacked 20,225 Instagram accounts by exploiting a flaw in the company’s AI-assisted account recovery system. According to the company, a vulnerability in High Touch Support (HTS) allowed unauthorized parties to perform password resets on Instagram accounts. HTS is an AI-assisted account recovery system for Instagram designed to help users regain access to locked accounts. Users can request password reset links through the support workflow when they lose access to their … More →

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