Conduent, a business that offers printing, payment, and document processing services to some of the biggest health insurance companies in the nation, has had at least 25 million people’s personal information stolen. Addresses, social security numbers, and health information were exposed to ransomware hackers in what some have already dubbed one of the biggest data breaches in American history.
According to a letter the business issued online, Conduent initially learned it was the victim of a “cyber incident” more than a year ago on January 13, 2025. The actual breach occurred between October 21, 2024, and January 13, 2025, and it included Conduent’s data because the company offers services to health plans.
Names, social security numbers, health insurance details, and unspecified medical information were among the data. In its notice, the business stressed that “not every data element was present for every individual,” which implies that some individuals may have had their health insurance information taken but not their social security number, or vice versa.
According to Bleeping Computer, the Safepay ransomware organization claimed responsibility for the attack, which allegedly captured more than 8 gigabytes of data. Conduent stated online, “Presently, we are unaware of any attempted or actual misuse of any information involved in this incident,” while it is unclear if Safepay has demanded payment for the information’s recovery.
10.5 million people were affected by the incident, according to Oregon’s consumer protection website, although it’s unknown how many people in Oregon alone were affected. According to Wisconsin, the national total is more than 25 million.
Notifications have also been sent to residents of other states, such as California, Delaware, Massachusetts, New Hampshire, and New Mexico. According to the state’s attorney general, just 374 people’s data was compromised in Maine, one of the states with very tiny numbers. Conduent, a New Jersey-based company, did not reply to emails on Tuesday inquiring about the full extent of the incident and what victims could do about it.
Conduent is providing free credit monitoring and identity restoration services through Epiq to certain individuals, but those affected must join before April 30, 2026, according to a letter given to victims in California.
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