9 Key Takeaways from Ask Us Anything: Passwordless Tips & Tricks

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The Duo Blog

Duo Passwordless is now in public preview for applications federated via single sign-on, like our own Duo Single Sign-On or third-party solutions. To help you make the most of this new offering, Duo Product Manager Chris Demundo and Product Marketing Manager Ted Kietzman recently hosted the webinar Ask Us Anything: Passwordless Tips & Tricks, answering passwordless questions crowdsourced from our Duo Community public forum.

Let’s look back on some highlights from the webinar:

What’s the problem with passwords?

Passwords cause a lot of friction and frustration both for the people who use them and the people who manage them. They’re cumbersome and costly, as issues like password resets and lost or stolen credentials account for 20-50% of helpdesk tickets. They provide a suboptimal user experience, with users having to remember passwords, rotate them and meet complexity requirements. And passwords are easily compromised, as 81% of breaches typically involve weak or stolen credentials.

What is passwordless authentication?

Passwordless promises two big benefits at the same time:

  • Reducing user friction — With passwordless, you can authenticate using a simple gesture rather than having to remember, rotate, or reset your password
  • Increasing security — With passwordless, you replace a shared secret with something stronger, like asymmetric keys

Passwordless authentication establishes a strong assurance of a user’s identity without relying on passwords, allowing users to authenticate using biometrics, security keys or a mobile device.

Why should I choose Duo for passwordless?